Warranty

Limited One-Year Warranty

Eritaaj stands behind the quality and craftsmanship of our lab-grown jewelry. We are pleased to offer a comprehensive one-year warranty to ensure your utmost satisfaction with your purchase.

Covered under Warranty:

1. Metal Defect: Our commitment to excellence extends to the integrity of the metal used in our jewelry pieces. Should any metal defects become apparent within the first year, we will take the necessary steps to remedy the issue.
2. Manufacturing Defect: We take pride in our precise manufacturing processes. In the rare occurrence of any manufacturing defects manifesting within the warranty period, we will take responsibility for resolution.

Exclusions from Warranty:

1. Physical Damage: This warranty does not cover damages resulting from mishandling, accidents, or any form of physical damage incurred after purchase.
2. Rough Use: Any damages arising from improper or rough use of the jewelry are not covered under this warranty.

At Eritaaj, we are committed to ensuring that your experience with our lab-grown jewelry is nothing short of exceptional. Should you encounter any issues covered under this warranty, please do not hesitate to contact our customer service team, who will be delighted to assist you.

This warranty is valid for one year from the date of purchase and is subject to the terms and conditions outlined herein. We reserve the right to assess each claim on its merits and to determine the appropriate course of action.